Lotus Notes Lifesaver

Those of you who are mainframe IT workers may be aware that Lotus Notes client can suddenly start misbehaving when certain cache files get corrupted. Here's a fix that often works:

• Log out of Lotus.


• Look for the Lotus Notes local database directory:
  
  
  
  • Select the File menu.
  
  
  • Select Preferences.
  
  
  • The dialog box should show the local database directory path. Typically, if your your local work files are on the C: drive, expect to find C:\Lotus\Notes\Data.
  
  
  
  


• Look for these two files:
  
  
  
  • Cache.NDK
  
  
  • bookmark.nsf
  
  
  
  


• Rename those two files to something else.


• DO NOT TOUCH any files with any other filename/extension!


• Restart Lotus. Be patient; the first time you restart, it'll take some extra time to rebuild those files.

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